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Shipping Policy:

All orders will be shipped using USPS Priority Shipping as soon as possible. Most orders arrive within 3 to 5 business days.


Return Policy:

Any New item can be returned to GETLOST for any reason for a full refund within 30 days of the purchase. The buyer is responsible for shipping the item in the same packaging or identical in order to avoid damaging the product. After GETLOST receives the product a full refund will be issued in the same manner it was paid for (credit card, PayPal, etc). If a item has been used it cannot be returned.


Privacy Policy:

GETLOST respects your privacy. When you visit the GETLOST website, you may provide information to us and we may collect website interaction information through the use of cookies.   The information collected by us includes information that you give us to, for example, make product purchases, request information or communications, register to join the website, email lists, forums, blogs, etc., register for events, participate in promotions, contests or other marketing activities and that information collected may include name, address, city, state, telephone, email, credit card number, age and gender.

A cookie is a small data file that certain websites write to your hard drive. A cookie file can contain information such as a user ID that the site uses to track the pages you visit, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of this site use cookies to track user traffic patterns and/or to provide access such as shopping online.   GETLOST does not share this information or sell it to any third party.

If you prefer not to receive cookies on this website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to browse the website; however, you will not be able to shop our online store without receiving a cookie.

GETLOST uses the individual identifying information in order to personalize your experience on our website, send you communications that you consent to receive, either electronically or otherwise and for purposes of online shopping in accordance with this privacy policy.   For example, we may use the information we collect to administer purchases and customer service on the website; improve and maintain the website; send you marketing information including events and promotions; customize your shopping or browsing experience; administer surveys and promotions.   We only send you information when you have agreed to receive such information through an opt-in or opt-out process; however, you may receive information from us at any time specific to customer service issues.

GETLOST does not make individual identifying information available to third parties, including business partners, for marketing purposes without your affirmative consent to such sharing of information; however, we may transfer collected information between GETLOST and third party contracted service providers who use that information only to conduct GETLOST business.  For example, a third party may handle GETLOST’s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management.  We may also share your information to administer a website feature (e.g. video download or event registration) and in that case you will be given the option to opt out of the feature if you do not want your information shared.  All credit card transactions are secure and comply with the Payment Card Industry security standards.

We may disclose specific information when required by law, regulation or government agency including law enforcement.  We may share information to prevent illegal uses of the website or violations of the terms of use, or defend ourselves against third-party claims.  We may also share information with companies assisting in fraud protection, counterfeiting or investigation.

We do not knowingly collect or solicit personal information from children under 13 and we do not knowingly collect or solicit information from anyone under 18 in the State of Maine.

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